Before You Buy

Before You Buy 1

Why Upgrade Your Windows?

What to Know Before Replacing Your Windows

Replacing old windows is one of the smartest ways to enhance your home. It boosts curb appeal, improves energy efficiency, and eliminates the hassle of old, worn-out frames. Benefits include:

  • A fresh, updated look for your home
  • Easy cleaning with tilt-in designs
  • Better security and insulation
  • Increased home value
  • No more rotting or painting
  • Protection from harmful UV rays

Why We Recommend Earthwise®

Proven quality, unmatched warranty, and long-term peace of mind.

Best Windows™ has installed tens of thousands of custom-made windows since 1993, with a continuous perfect service record with the Better Business Bureau. Based on decades of experience, owner Doug Manning recommends the Earthwise® product line — “by far the best of the best.”

Doug shares:

“I’ve received countless calls from homeowners needing help with windows from other companies that are no longer in business or whose warranties have expired. Unfortunately, my factory parts won’t fit those windows, and we often have to replace them completely.”

Earthwise® windows are different. With 24 factories across 48 states, and using the same vinyl construction, parts are interchangeable and easy to service. Over a million windows are installed every year. Their warranty covers:

  • Lifetime vinyl
  • Lifetime glass seal failure
  • Lifetime glass breakage
  • Lifetime on all window parts
  • Lifetime free factory service — no prorating, no fine print
30+

Years Of Local Expertise

Always ask to see the factory warranty. Some companies won’t offer it upfront, and many warranties are prorated or expire after just a few years.
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What To Look For

Common Problems with Old or Poor-Quality Windows

  • Windows won’t stay open
  • Broken balance springs
  • Fog or film between panes
  • Seal failure and glass replacement
  • Tilt-in sashes that won’t work
  • Broken pivot bars or cheap plastic components

Many of these issues require in-home service. With some companies, you’ll pay out of pocket — even under “warranty.” Earthwise® backs every window with full lifetime coverage.

Our Installation Process

What to Expect

A great window deserves a great installer — and at Best Windows™, we do it right. We treat your home like our own, with care, craftsmanship, and respect every step of the way.

Precise Measurements

Every project begins with exact measurements of your window openings. This step is critical to ensure your custom windows are manufactured to fit seamlessly and perform efficiently from day one.
Phase-01

Safe Removal

Our team carefully removes your old windows to avoid any damage to siding, trim, or interior walls. We also inspect for rotted wood and replace it as needed to create a solid foundation for your new installation.
Phase-02

Expert Installation

Your new windows are placed into the existing openings, properly shimmed, leveled, and secured for long-lasting performance. We don’t cut corners — every window is installed with care and precision.
Phase-03

Perfect Alignment

We align the jamb adjusters built into the master frame before anchoring the window securely. This extra step ensures smooth operation for years to come and helps prevent future shifting or sticking.
Phase-04

Airtight Sealing

We use high-performance foam sealant outside and professional-grade sealant inside to fully seal your windows. This keeps drafts, moisture, and noise out — and comfort in.
Phase-05

Finishing Touches

Custom aluminum trim is fabricated and installed to match your home’s exterior. We clean the glass, remove all stickers, rehang your blinds, and haul away all debris — leaving your space spotless.
Phase-06

From the Owner

On a personal note,

“I’m proud to say that Best Windows™ has held a perfect service record with the Better Business Bureau since 1993. We’ve received many letters of thanks from customers and even the BBB itself, recognizing us as a beacon of trust, service, and goodwill in the Richmond community.”

As a Richmond native and Hermitage High School graduate,

I take great pride in the work we do for our neighbors. I, Douglas Manning, President of Best Windows™ Inc., personally promise that you’ll receive the service and craftsmanship you deserve. If you ever have a question or concern, call me directly. I’m happy to help.
About Our Company
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